Privacy Policy & Terms of Participation
Last updated: March 2025
At The Pubcrawl Company S.L., your privacy and safety are very important to us. By using our website and participating in our pub crawl events, you agree to the following policies and terms:
1. Data Controller
Company Name: The Pubcrawl Company S.L.
CIF/VAT ID: B87560330
Registered Address: Calle Mayor 4, 5th floor, Madrid, Spain. 28013
Contact Email: [Add your contact email]
2. What Data We Collect and Why
We only collect personal data that is necessary to:
Respond to inquiries submitted via the contact form.
Manage your booking or ticket purchase through our platform.
Ensure your safety during the event (e.g., confirming age, having a contact number in case of emergency).
We do not use your data to send newsletters or promotional emails.
3. Legal Basis
The legal basis for processing your personal data is your consent, given when you voluntarily submit your information via the contact form.
In the case of event bookings, we also process your data to fulfill our contractual obligations.
4. Data Retention
Your data will be retained for as long as necessary to:
Respond to your inquiry.
Complete the event or booking process.
Comply with any legal or tax obligations.
5. Data Sharing
We do not sell or share your data with third parties, except:
When required by law.
When necessary to provide our services (e.g., payment processing through Stripe).
6. International Data Transfers
Some of our service providers (like Stripe) may store data outside the European Economic Area (EEA). In these cases, appropriate safeguards are in place to ensure your data is protected according to GDPR standards.
7. Your Rights
As a user, you have the right to:
Access your personal data.
Request its correction or deletion.
Request restriction or object to its processing.
Request data portability.
File a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
You may exercise these rights by contacting us at our registered address or via email.
8. Security Measures
We take all necessary technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration.
9. Contact Form Use
When you use our contact form, you voluntarily provide personal information such as name, city, phone number, email, and your inquiry. This information is only used to respond to your message and is never used for marketing purposes.
10. Payments
All payments made through our website are securely processed using Stripe. We do not store any bank or card information. For more details, please refer to Stripe’s Privacy Policy.
Terms & Conditions of Participation
By joining one of our events, you agree to the following terms of participation:
1. Age Requirements & ID
Participants must be 18 years old or older.
A valid photo ID or passport is required for entry to bars and clubs. No exceptions.
2. Dress Code
Madrid clubs enforce a “Dress to Impress” policy.
Flip-flops, swimwear, and sleeveless shirts (for men) are not allowed.
When in doubt, feel free to ask our guides for outfit advice.
3. Alcohol & Behavior
You are responsible for your own alcohol consumption.
Violent, aggressive, or disrespectful behavior will result in immediate removal from the group with no refund.
If a venue denies you entry due to your behavior or level of intoxication, we cannot be held responsible.
Drink responsibly and look out for your fellow pub crawlers.
4. Safety First
If you get lost, contact us via WhatsApp or call:
+34 636 415 999 / +34 637 806 909Follow the instructions of your guides — they are here to make your night fun and safe.
Stay with the group, avoid risky situations, and use common sense.
5. Photos & Videos
By attending the event, you agree that photos or videos may be taken and used for promotional purposes.
If you do not wish to appear in any media, please let your guide know at the beginning of the crawl.
6. Getting Back to Your Hostel
Make sure you know the name of your hostel before the night starts.
If you’re unsure how to return, ask your guide — we’re here to help.